What does it take to overcome obstacles and rise to the pinnacle of corporate leadership in Africa? Catherine Lesetedi’s remarkable story is a testament to resilience, passion, and the power of continuous learning. As Botswana’s Group Chief Executive Officer at Botswana Insurance Holdings Limited (BIHL Group), Catherine has not only transformed the insurance industry but has also become a role model for African women everywhere. Her journey—marked by determination, strategic insight, and a commitment to empowering others—reminds us that no challenge is too great when you believe in your own potential.
In this extensive narrative, we explore Catherine’s early life, education, career milestones, the challenges she has overcome, and the lasting impact she’s made on her community and industry. With personal reflections, insightful quotes, and practical takeaways, her story inspires every African woman to break barriers and lead with confidence.
Early Life: The Spark of Determination
Growing Up in Botswana
Catherine Lesetedi was born in Botswana, where she was raised by a single father who instilled in her the values of resilience and determination. From a young age, Catherine witnessed firsthand the importance of hard work and perseverance in overcoming life’s challenges. Despite facing economic limitations, her father’s unwavering support and his belief in her potential laid the foundation for a future defined by excellence.
“From my earliest days, I learned that challenges are simply opportunities in disguise,” Catherine recalls. This mindset, nurtured by her family’s encouragement, motivated her to dream big, even when resources were scarce.
Family Influence and Early Inspirations
Catherine’s upbringing was steeped in practical wisdom. Her father, who worked tirelessly to provide for the family, was a constant source of inspiration. His message was simple yet profound: “Your circumstances do not define your destiny—your determination does.” This philosophy became Catherine’s guiding principle, fuelling her ambition to not only succeed but also to give back to her community.
The early exposure to stories of perseverance and the impact of leadership in her community further cemented her resolve. “I knew then that I wanted to be a leader who makes a difference, who inspires others to rise above their challenges,” she explains.
Education: Building a Strong Foundation
The Value of Formal Education
Catherine’s academic journey began at the University of Botswana, where she pursued a Bachelor of Arts in Statistics and Demography. Although her choice of subject was somewhat serendipitous, it turned out to be a perfect match for her analytical mind and logical thinking. The discipline of statistics taught her the power of numbers and data in shaping informed decisions—a skill that would prove invaluable in her future career.
“It was in those university halls that I discovered the importance of knowledge as a tool for empowerment. Every formula and statistic was a building block for my future,” she reflects.
Expanding Horizons: Graduate Studies and Leadership Development
Determined to excel further, Catherine went on to earn both undergraduate and graduate degrees at the University of Cape Town Graduate School of Business. This experience not only broadened her understanding of business dynamics but also exposed her to the global perspectives that would later influence her leadership style.
In addition, she has pursued professional qualifications such as Advanced Insurance Practice from the University of South Africa and completed the Sanlam Executive Leadership Programme at the Gordon Institute of Business Science. These experiences have equipped her with the strategic and managerial skills necessary to lead at the highest levels.
“Continuous learning has been the cornerstone of my success. Every course, every programme has taught me that leadership is a journey of lifelong growth,” Catherine states.
Career Milestones: Rising to the Top of the Insurance Industry
The Early Steps: Starting at BIHL
Catherine’s career in the insurance industry began in 1992 when she joined Botswana Insurance Holdings Limited (BIHL Group) as a supervisor. With no prior knowledge of insurance, she embraced the challenge with an open mind and an eagerness to learn. Her analytical background in statistics proved invaluable, enabling her to handle budgets and numerical data with confidence.
Her talent and commitment did not go unnoticed. In 1998, she was promoted to Assistant Manager, and by 2000, she had become a Divisional Manager. “Every promotion was a stepping stone that taught me the value of persistence and the importance of taking initiative,” she says.
A Pivotal Move: Gaining Diverse Experience
In October 2004, Catherine took a bold step by joining AON Botswana as the General Manager of Life and Employee Benefits. This role expanded her experience and exposed her to new facets of the insurance industry. Two years later, she returned to BIHL Group as the Head of Corporate and High Value Broker Business at Botswana Life Insurance Limited, one of BIHL’s key subsidiaries.
Her performance in this role paved the way for her appointment as the CEO of Botswana Life Insurance in 2010—a significant milestone that marked her emergence as a leader capable of steering large organisations.
Breaking the Glass Ceiling: Becoming Group CEO
In March 2016, Catherine Lesetedi was promoted to Group Chief Executive Officer of BIHL Group, making her the second woman to hold this prestigious position. This appointment was a turning point not only in her career but also in the insurance industry in Botswana. Under her leadership, the BIHL Group has experienced remarkable growth, moving from the fifth largest company by market capitalisation to the second largest.
“Becoming Group CEO was not just a personal achievement—it was a validation that with determination, women can lead even in the most traditionally male-dominated sectors,” she remarks.
Transforming the Industry: Strategic Vision and Innovation
As Group CEO, Catherine has driven numerous initiatives aimed at modernising BIHL’s operations and expanding its market reach. One of her key strategies has been to leverage technology and data analytics to enhance operational efficiency and customer engagement. This digital transformation has not only improved the company’s bottom line but also reinforced its commitment to sustainable growth and financial inclusion.
Under her stewardship, BIHL has introduced innovative products that cater to the unbanked and underinsured segments of society, ensuring that more individuals have access to financial security. “Insurance is not merely about managing risk—it’s about creating opportunities for a better future for everyone,” Catherine explains.
Her leadership is characterised by a flexible and adaptive approach, where she prioritises the development of her team and the cultivation of a collaborative corporate culture. Through initiatives such as mentorship programmes and the Young Leaders Forum, she has empowered countless young professionals to pursue their dreams.
Overcoming Challenges: Lessons in Resilience and Adaptability
Financial and Institutional Hurdles
Catherine’s journey was not without its obstacles. In her early days in the industry, limited financial resources and the steep learning curve posed significant challenges. However, she viewed these hurdles as opportunities to innovate and learn. “I realised that every challenge is a chance to prove your worth. I embraced the difficulties and turned them into my strength,” she recalls.
Her ability to navigate financial constraints and operational challenges laid the foundation for her later success. Every setback taught her valuable lessons in resourcefulness and perseverance.
Confronting Gender Bias in the Corporate World
Navigating the corporate environment as a woman in a traditionally male-dominated industry has been one of Catherine’s most significant challenges. In boardrooms and executive meetings, she often had to assert her capabilities in the face of scepticism. “There were times when my ideas were dismissed simply because I was a woman, but I used those moments as fuel to push even harder,” she reflects.
Catherine’s approach to overcoming gender bias has been both pragmatic and inspirational. By maintaining a steadfast belief in her own abilities and consistently delivering results, she has not only shattered stereotypes but also paved the way for future generations of female leaders. “We are equally intelligent and capable. It’s up to us to prove that our ideas are worth listening to,” she asserts.
Balancing Professional Demands with Personal Well-being
The life of a high-powered executive is demanding, and Catherine has often spoken about the importance of balancing her professional ambitions with personal well-being. The pressures of managing a major financial services group and the public scrutiny that comes with the role can be overwhelming. However, she has learned to prioritise self-care and maintain a healthy work-life balance.
“I believe that taking time to recharge is essential. It’s not about slowing down; it’s about ensuring you have the strength to keep moving forward,” she explains. Her commitment to personal well-being has allowed her to sustain her energy and passion over a long and successful career.
Handling Corporate Challenges with Grace and Accountability
One of the defining moments in Catherine’s career came during a challenging period in 2011, when a poorly implemented system led to delays in financial reporting. Faced with immense pressure, she took the bold step of requesting additional time from the Board to resolve the issues. Along with her executive team, she agreed to defer the payment of annual bonuses until the problems were fully addressed.
“This moment taught me that accountability and transparency are the cornerstones of effective leadership,” Catherine says. Her willingness to take responsibility for setbacks and work collaboratively with her team has been a hallmark of her leadership style, earning her respect from colleagues and stakeholders alike.
Contributions and Impact: Empowering a Nation Through Leadership
Transforming the Insurance Industry in Botswana
Under Catherine Lesetedi’s visionary leadership, the BIHL Group has undergone significant transformation. Her strategic initiatives have not only boosted the company’s financial performance but have also redefined how insurance services are delivered in Botswana. By leveraging technology and data-driven insights, she has modernised operations and enhanced customer service, making insurance more accessible and effective.
Catherine’s efforts have been instrumental in developing innovative products that cater to the needs of the unbanked and underinsured. “Our goal is to create financial security for every individual, regardless of their background,” she explains. This commitment to inclusivity has helped BIHL become a leader in the industry and a vital contributor to Botswana’s economic development.
Driving Sustainable Economic Growth
Catherine is passionate about more than just profit margins; she is deeply committed to the broader socio-economic progress of Botswana. As Group CEO, she has championed initiatives that promote financial inclusion, economic empowerment, and sustainable growth. By focusing on long-term impact rather than short-term gains, she has helped create a robust and resilient financial ecosystem that benefits individuals, families, and communities.
Her leadership during the COVID-19 pandemic was particularly noteworthy. Despite unprecedented challenges, the BIHL Group remained solvent, profitable, and even paid dividends—an achievement that underscored her ability to lead through crisis. “It is during difficult times that true leadership is revealed. Our ability to support our clients and stakeholders, even in a crisis, is something I hold very close to my heart,” she remarks.
Empowering Future Generations
One of Catherine’s most enduring legacies is her commitment to mentoring the next generation of leaders. She is known for her approachable leadership style and her dedication to empowering young professionals. Through mentorship programmes and the establishment of forums like the Young Leaders Forum, she has created platforms where emerging talent can learn, grow, and contribute to the company’s success.
“Every time I see a young leader rise, I am reminded of why I started this journey. Mentorship is about paying it forward and ensuring that our legacy is one of empowerment and opportunity,” Catherine asserts. Her efforts have inspired countless young women to pursue careers in finance and business, breaking barriers and challenging stereotypes along the way.
Shaping Corporate Governance and Ethical Leadership
Catherine’s influence extends beyond the insurance industry. As a respected leader in Botswana’s corporate sector, she has played a key role in shaping best practices in corporate governance and ethical leadership. Her approach to accountability, transparency, and continuous improvement has set a high standard for her peers and has contributed to a more robust and reliable business environment.
Her commitment to ethical leadership is exemplified by her willingness to engage in difficult conversations, take responsibility for setbacks, and foster a culture of mutual respect and collaboration. “True leadership is not about being perfect—it’s about being accountable, transparent, and always striving to do better,” she says.
Anecdotes and Personal Reflections: The Heart and Humour Behind Leadership
Moments of Levity in Tough Times
Catherine is known for her warm personality and ability to inject humour into challenging situations. One of her colleagues recalls a time when a system glitch threatened to delay critical financial reports. Amid the tension, Catherine lightened the mood by saying, “If our numbers can dance, then let’s give them a performance they’ll never forget!” Her witty remark not only eased the stress but also reinforced the idea that even in the face of adversity, a positive attitude can work wonders.
Reflections on Personal Growth and Mentorship
Reflecting on her journey, Catherine is candid about the challenges she faced and the lessons she learned along the way. “I’ve had days when I questioned if I was strong enough to lead, but every challenge taught me that resilience is built one day at a time,” she muses. These reflections resonate with many young women who see in her not just a leader but a mentor who understands that every setback is an opportunity to grow.
The Impact of Accountability and Teamwork
One defining moment in Catherine’s career came during a financial reporting crisis in 2011. Faced with the daunting task of resolving system issues, she called on her executive team and the Board for collective action. Her decision to defer her annual bonus until the problem was solved was met with admiration and reinforced the importance of accountability. “That experience taught me that leadership is about taking responsibility and working together to overcome challenges,” she explains.
Actionable Key Takeaways: Lessons from Catherine Lesetedi’s Journey
- Embrace Your Origins:
Your background shapes your strength. Use your early experiences as fuel to drive your ambitions and overcome obstacles. - Invest in Lifelong Learning:
Continuous education is essential. Whether through formal study or real-world experiences, every lesson is a step towards success. - Lead with Humour and Empathy:
A positive outlook and genuine care for others can transform challenges into opportunities. Let your humour be a tool to connect and inspire. - Challenge Stereotypes:
Don’t allow gender biases or societal expectations to limit your potential. Stand tall and assert your capabilities confidently. - Innovate and Adapt:
The business landscape is ever-changing. Embrace innovation and be prepared to pivot your strategies as needed. - Mentor and Empower Others:
Share your knowledge and support emerging leaders. Empowerment is a collective effort that creates lasting change. - Prioritise Community Impact:
Use your success to give back. Engage in initiatives that uplift your community and promote sustainable growth. - Balance Ambition with Self-Care:
Ensure you take time for yourself. A balanced life is essential for long-term success and personal well-being.
Conclusion: Ignite Your Potential and Create a Legacy of Impact
Catherine Lesetedi’s journey from a determined student in Botswana to a trailblazing leader in the insurance industry is a powerful reminder that success is defined by resilience, continuous learning, and the willingness to make a difference. Her story is not just about career achievements; it’s about the impact she has made on the lives of countless individuals—through mentorship, ethical leadership, and a steadfast commitment to community empowerment.
For every African woman dreaming of making her mark, Catherine’s legacy serves as an enduring inspiration: your background does not dictate your destiny; your determination and passion do. Embrace every challenge as a stepping stone, invest in yourself, and lead with both your head and your heart. Your journey to a brighter, more inclusive future begins now.
